Report City Problems. Let AI Route Them.
No more wondering which municipal department to call. Snap a photo, confirm your GPS pin, and our AI vision automatically detects the issue, sets priority, and assigns the right department in seconds.
Track Any Municipal Complaint Status
Enter the tracking ID you received when you filed the complaint to see its live resolution status.
How CityPulse AI Solves Civic Problems
From reporting to physical fix on the ground — seamless, transparent, and trackable.
Snap Photo & Pin GPS
Take a photo of the road hazard, water leakage, or garbage pile. Location coordinates are auto-detected.
AI Analyzes Issue
Our vision model categorizes the problem (pothole, streetlight, etc.), estimates confidence, and sets priority.
Auto Routes to Dept
The complaint is instantly dispatched to the appropriate municipal authority without manual human triage.
Officer Resolves
Field officer accepts the ticket, undertakes field repair, and uploads photo proof of resolution.
Citizen Real-time Status
Receive notifications at every stage. Review the resolution proof and verify problem closure.
Designed for Instant City Problem Resolution
Built from the ground up to solve civic management bottlenecks with transparency, speed, and automated routing.
AI Computer Vision Detection
Upload a photo of any road pothole, garbage overflow, or water leak. Our deep learning model identifies the issue and sets priority automatically.
Automatic GPS Pinpointing
Capture exact GPS coordinates and reverse-geocode to municipal street addresses with draggable marker corrections on Leaflet OpenStreetMap.
Smart Department Routing
No more wrong phone numbers. Potholes go straight to Roads, waste goes to Sanitation, street lights to Electrical automatically.
Duplicate Suppression
Haversine proximity algorithm flags existing complaints within 100 meters to avoid backlog congestion and keep citizens informed.
Strict SLA Tracking
Every ticket gets an SLA resolution deadline based on severity (High: 24h, Medium: 72h, Low: 168h) with automated officer escalation alerts.
Resolution Proof Verification
Department officers must upload verified post-repair photos before closing tickets, ensuring genuine physical accountability.
Transparent Governance Interface
Citizens receive full visibility while municipal teams resolve bottlenecks effortlessly.
Large Dangerous Pothole near Central Metro
Detected: Pothole & Road Hazard (94% AI Confidence)
Broken Street Light Cluster
Fixed & Verified by Electrical Dept
Report civic problems straight from your phone
The CityPulse Android app opens the camera, tags your exact GPS location, runs the same AI classification as the web portal and routes the complaint to the right municipal department.
- Snap and report in seconds
- Automatic GPS tagging
- Updates at every stage
- Track resolution proof
CityPulse AI
Report. Route. Resolve.
Capture the problem
Camera + GPS auto-tag
Pothole detected
94% confidence
Routed to Roads & Infrastructure
Tracking ID
Issued on submit
In progress · SLA 18h left